On July I had purchased on Electrolux Freeze. On may I lodged complaint regarding door of my freeze. Service Center Engineer came verified and collected all the relevant documents and assured my withing 30 days door of my freeze will be replaced. To day is 29th April. Nothing happend. I am pesting the e-mail which was sent to me by service centre head it will speak everything..
From: [email protected]
> To: [email protected]
> CC: [email protected]
> Subject: Fw: DOOR OF MY FREEZE
> Date: Fri, 28 Sep 2007 18:14:54 0530
>
> Dear Sir,
> Sorry for the inconvenience & delay. Door of your refrigerator is in transit
> from factory and will be changed in 7 days time.
> Regards,
> Sumeet Kejriwal
> &-- Original Message &--
> From: "Insta Service"
> To: "sumeet Kejriwal"
> Cc: "salil kartha" ; "sandhya"
>
> Sent: Friday, September 28 5:04 PM
> Subject: Fw: DOOR OF MY FREEZE
>
>
> > Dear Mr Sumeet,
> > Pls arrange to resolve this complaint Asap.
> > Regards
> > Shruti
> > &-- Original Message &--
> > From:
> > To:
> > Sent: Friday, September 28 2:53 PM
> > Subject: DOOR OF MY FREEZE
> >
> >
> > > A new Customer Services document has been sent to you from the Lotus
> > Notes
> > > Database 'Customer Services'.
> > > You should reply to the customer and not to Customer Services. The
> > customer
> > > is SOUMYENDUBIKASH MAZUMDER
> > > with email addresse (reply to this addresse) [email protected]
> > >
> > >
> > > Country: India
> > > Topic: Customer Service
> > > First name: SOUMYENDUBIKASH
> > > Last name: MAZUMDER
> > > email: [email protected]
> > > Message Title: DOOR OF MY FREEZE
> > >
> > > I WOULD LIKE TO INFORM YOU THAT I PURCHASED ON ELECTROLUX FREEZE IN THE
> > > MONTH OF JUNE. THERE WAS A PROBLEM IN DOOR OF MY FREEZE. I LODGE
> > > COMPLAINT IN YOUR TELEPHONE NO. 9810106767 COMPLAINT NO.70633574,
> 7075978,
> > > 70714357, 70725601, 7086885 . INRESPONSE OF MY FIRST COMPLAINT ENGINEER
> > > FROM YOUR END CAME AND INSPECTED AND COLLECTED ALL RELEVANT DOCUMENTS
> AND
> > > TOLD ME THAT MY DOOR WILL BE REPLACED. EACH AND EVERY TIME WHEN I
> ENQUIRED
> > > I WAS TOLD THAT DOOR OF MY FREEZE WILL BE REPLACED SINCE JUNE YOUR
> PEOPLE
> > > TELLING THIS. WILL YOU GUIDE ME WHAT TO DO?? MY CONTACT NO. 9811352764
> > > ADDRESS: KAMAL VIHAR SOCIETY, SECTOR 7, PLOT 5, FLAT 551, DWARKA, NEW
> > > DELHI 75
> > >
> > > WITH THANKS
> > > SOUMYENDUBIKASH MAZUMDER
> > > ========================================================================
> > >
> > > This message (including any attachments) contains information that may
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> > >
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> > > replying to this message with "Received in error" as the subject and
> then
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