I have purchased Electrolux ER 240 DEO FRESH LUX Freeze on 15/5. Since purchase the freeze is not working properly During the warranty period till to date I have been complaining to the Service centre about the non functioning of the Freeze. I alsol submitted a written complaint to Videocon Internation Ltd. Rajkot. on 21.11. however no reply or acknowlegement received. Recently the freeze stopped working totally and the company provided a New compressor and charged for fillling theGAS and change of Pipeline.
However, again the freeze is not working properly and new problems are emerging.
The Complaint Nos are: RAJ2508100254, RAJ 0609100450
RAJ : 1509090245 RAJ2210100328
MAJOR PROBLEMS: Water accumulation and overflowing in the Rear tray of the Freeze, which should be absorbed and not be overflowed.
Freeze get heated abornmally and even the surrounding furniture cupboards and contents gets heated.
The customer service numbers of Videocon International Ltd. - Rajkot provided by the Help Line are also not in sue. No. 7878556640)
From: J M Vakil,
Plot 543 A/5 New manekwadi,
Khizer Palace,
Bhavnagar 364 001
9427143372
email: [email protected]
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