HERE BELOW PLS READ THE STORY OF A VERY UNSATISFIED ELECTROLUX CUSTOMER!!! NOBODY IS REPLYING!!!
Dear Winnie,
They ONLY acknowlegde the receipt of my email.
But until today nobody gave any response to it or came up with a solution.
Relaly I cannot understand. My washing machine is only about 4 years old. Do
I have to dispose of it now and buy a new one?
Surely there must be the spare part for it to get it back to working again?
I am ready to pay for the charges if only some one sent me the correct part
(The programm clock timer)
Thanks so much for helping me.
Rgds
Ms Fernando
&-- Original Message &--
From: "Winnie Wong"
To: "Teckla Fernando"
Sent: Wednesday, November 21 2:22 PM
Subject: Re: DEAR ELECTROLUX PEOPLE, I NEED YOUR HELP PLEASE!!!
> Dear Ms. Fernando,
>
> Did anyone in Indiahad been responsing to you?
>
> I'm afraid that I can re-forward your enquiry to them and ask them to
> reply
> to you.
>
> Thanks
>
> B. Rgds
> Winnie
>
>
>
>
>
>
> To
> [email protected]
> Teckla Fernando cc
> ltnet.lk> Subject
> Re: DEAR ELECTROLUX PEOPLE, I NEED
> 21/11 10:50 YOUR HELP PLEASE!!!
>
>
>
>
>
>
>
>
>
>
> Dear Mr/Ms Winnie Wong,
>
> Almost a month agoo I have send you the email here below.
>
> You passed it on to the CustCare Centre in India.
>
> I haven't heard anything ack from them. Not even one reaction nor reply!!!
>
> I like to clean my dirty laundry but my Washing machine is not working.
>
> Tell me, why is it that Electrolux does not give the same service towards
> their Customers then other major Household Appliance Manufacturers???
>
> I am willing to pay for the charges. I only need a new programm
> clock/timer
> for my machine type.
>
> Why don t you people help me???
>
> Rgds,
>
> Ms. Fernando
> Sri Lanka
>
> &-- Original Message &--
> From: Teckla Fernando
> To: [email protected]
> Sent: Thursday, October 25 9:21 PM
> Subject: DEAR ELECTROLUX PEOPLE, I NEED YOUR HELP PLEASE!!!
>
> Dear Sir/Madam,
>
> My Electrolux Washing Machine, type: EW 541 F needs a new spare part.
> After 4 years of excellent working it stopped recently.
> It needs a new Programm Clock/Timer. (The round knob that you need to turn
> to get the programms starting). All other components of the Machine are
> still ok. But without the Clock (Actually its the Brains of the Machine
> you could say!) I can't work with it no longer.
>
> I've checked here with the local dealer, ABANS Ltd. in Colombo (Sri
> Lanka). But they give me no hope in getting me a new Programm-Clock-Timer.
> Just forget it so they say!
>
> Can you please help me any further? Of course I am willing to pay for a
> new Programm Clock Timer.
>
> Please dont let me down because I do not like to trow away my nice Washing
> Machine as yet!
>
> K/Rgds
>
> Mrs TML Fernando
> Colombo
> Sri Lanka
>
> Email: [email protected]
>
> (PS If you need anymore information just let me know, thanks again)
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