Electrolux Refrigerator
Service not rendered

Hello,

I purchased Electrolux refrigerator in Feb-09. Within 3 months the light bulb inside goes away.

I have given a complaint to Electrolux service no and my complain ref no. is BAN1104090184.

Their service person called up once and given a time to come to our house but did not turned up. After 2 days he calls up and I asked him to come at 7:00 pm. He says not possible and hangs up.

Since then there is no word.

There is definite lack of service ownership from the guy who has been hired for it.

I need to know how to proceed further in rectifying the fault.