Dear Sir,
i got a ticket from newly opened Emirates Agency in Ajman on 3rd NOvember to travel on 29 Nov.i paid the money to the person who is issueing the tickets his name being MANZOUR after taking the money he gave me the tickets for me & my wife.
i went to Emirates agency again to postpone my ticket on 27th November & i came to to know the ticket is suspended &the staff there told me that the guy who gave me the ticket ran away to Pakistan & their Manager Ather Jacob also went to Pakistan to bring him & told me to come to their office on 3 Dec.
i went to their office today & spoke to their manager he is answering me in a rediculous manner that he cant do anything & why gave the money to that guy.& simply washed his hands by telling plz register a police complaint against him.
plz advice me i have seen the name of EMIRATES & went to buy a ticket & had no idea that i will cheated for 3000dhs.& am not getting a proper answer from the Maager also.
1.How can a person sit in Emirates agency & cheat people without support of the manager?
2.How did he leave the country with out the permission of the manager?
3.Why did the Manager went to Pakistan & came back for nothing?
all these questions need to be answered & justice to be done to the people who lost their hard earned money.
plz advice me how can i take the complaint to the higher authorities on the Manager & staff, as it is spoiling the image of Emirates Airlines due to few corrupted people at the Ajman office.
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