Dear Concerned,
This is Avinash. My spring fresh RO is not working and i complained on Sunday i.e 26th Oct regarding this. My complaint number is M - 59409.I was told that the product will be rectified in 24 working hours but nothing happened.
I again called on 30th October morning and i was told that it will be rectified by noon. When nothing happened i again called customer care and somebody called Rohit picked the phone and he said that today everybody is on leave so nothing will happen today. He said this thing in a care free attitude, i felt that i did a wrong by purchasing this EUREKA FORBES product. I asked him that why the person whom i talked in the morning said that the system will be rectified by noon and also, i was told in the very 1st day that it will be rectified in 24 working hours.
I am drinking markert purchased water since sunday i.e since last 5 days. This is danger to my family also as one cannot trust the market water and this also comes with price.
I am totally unhappy with the service of eureka forbes and i urge all that never purchase any eureka forbes product.
Regards,
Avinash
9811807977
[email protected]
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