I have purchased water purifier (Make Eureka forbes, Model - Crystal) from Vijay sales - Thane on 02.06.08 thinking that it will be peace of mind if i go with a branded one. But my all thinking got shattered when i requested services of Eureka Forbes for attending my machine that too with in warranty period. I have called 7-8 times in past 20-25 days on all the numbers and help lines they have provided for customer care and also lodging the complaint on their site. Every time i was assured that this was my last call and my problem will be attended in 24 hours time. and Truth is that on one visited till today. And now i have decided to go to consumer court and post my experience on all the places so as to save other customers to fall in the trap of such irritating companies.
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