Ezeego1
Refund of ticket

I had canceled my Mumbai Kolkatta flight, Booking Reference No: EZR-268228/A Reason: PAX REQUESTED TO CANCEL THE BOOKING DUE TO BOOKING FAILURE AS THE FARE HAS BEEN INCREASED SO PLEASE REFUND THE FULL AMOUNT REF.SATISH

I have received a cancellation acknowledgment mail from them on 8 november.

Since then I have not received any further communication of the refund from them. I also tried to call them on their customer care number and after several tries and waiting for over 30 minutes each time. Once I visited their office at Andheri and I was told that a I would get a refund in 7 working days.

I have also been sending them e-mails in this regard every week without any response.

It has been over a month since I canceled my ticket and no refund has been made till date