I booked ticket to hyderabad to bangalore and return hyderabad thru ezeegotravel site for two passengers with my credit card on 26th march.and due to some personal problems, I cancelled those two tickets and informed the airlines (spicejet and indigo) and ezeego customer care and I received the cancellation acknowledgement from both the parties.from then onwards I am calling them for my refund, I spoke to there customer care 100 times, everytime same story reapeated, i spoke to suvarna, rupali, rebakkah, dimple ans swapnil and atlast to the supervisor mr.dheeraj bhatia, no one is giving propers resopnse, just putting the phone on hold for 30-40minutes and telling that they dont have information with accounts department and will get back to me in one day.its almost 4 months I did not get my money back..is there any option to get my money back.booking reference is EZR-189728/A.
regards
anwa
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