I had booked several tickets using the Ezeego - Deccan free ticket Offer.
Now when I ask them to reschedule the tickets to another location. they have returned saying that these tickets are NON REFUNDABALE etc...
According to Deccan's cancellation policy, they charge a change fee of Rs.500 which I am willing to pay.
However, they are now not refunding any of the tax amount they have collected i.e. 2, 050 per ticket.
I have more than 10 tickets and this is a complete cheating from the airline and agent. I was able to reschedule such tickets until last week, but I cannot do it now.
Please take actions against these.
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