I had purchased a Whirlpool Washing Machine (model no: 650 S) from Ezone Mall, Chinchwad, on 26th Mar. 2009 and asked to deliver on 27th Mar, on the occasion of Gudi Padawa..
It is not been delivered to me, also not done any communication regarding this. Is this the way FUTURE GROUP works!!!
Actually I had booked it on Sunday 22nd Mar. 09 & Payment paid on 26th Mar. 09. & strictly asked to deliver on 27th Mar.
I tried reaching 9764 907618 (Mr. Umesh – Sales Representative) approx 20 times from Morning 11.30 to Night 10.15 p.m. but he has not picked the phone. Rather 2 times another person has picked it told me that it will be delivered till 8.30 p.m.
I don't know how EZONE do there Business. It will be very difficult for ezone (future group) to grow, if you continue doing like this with customers.
Finally you may need to shut EZONE and Go home.
I have decided not to shop with EZONE in future and also share this with my friends and relatives circle.
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