Inconsumercomplaints.com » Miscellaneous » Review / complaint: Fly mobile limited/SL500i, IEME NO-359945-00-0302904 - Mobile could not repaire after 3 month | News #225652

Fly mobile limited/SL500i, IEME NO-359945-00-0302904
Mobile could not repaire after 3 month

Dear Sir,

As refer to my below mail which I sent to him but not get any reply. I want my money back with compensation of Rs 15, 000.

From:

Kumar Vinod <[email protected]> | Add to Address Book | This is spam

To: <[email protected]>

Subject: FW: Mobile repair complain

Date: Mon, 02 Mar 15:53:16 IST

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Dear Sir,

After regular follow-up with service center & also with you I not get any feedback neither you nor your service center till today for giving my mobile. I also contact Mr Amit (your Delhi customer care) on 23/02/09 at 6.45 pm He also talk with service center, service center promise to give my mobile within day or two. But they could not give till date, So I purchased a new mobile & you are requested to return my money with compensation.

Thanks

Vinod kr

M-09748415828

[email protected]

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From: Kumar Vinod

Sent: Monday, February 23 2:24 PM

To: '[email protected]'

Cc: '[email protected]'

Subject: FW: Mobile repair complain

Dear Sir,

I try to contact you many times but not succeed. Till now they could not give me my mobile. Pl treat this matter very-very-very urgent & resolve it.

Let me know your suggestion.

Pl reply me on this mail & also a copy at given address below

[email protected] or contact on M-09748415828

regards

vinod kr

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From: Kumar Vinod

Sent: Wednesday, January 07 3:16 PM

To: '[email protected]'

Subject: FW: Mobile repair complain

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From: Kumar Vinod

Sent: Tuesday, January 06 11:30 AM

To: '[email protected]'

Cc: '[email protected]'

Subject: Mobile repair complain

Dear Sir,

I purchase your mobile (Model No-SL500i, IEME NO-359945-00-0302904) from “Vishal Retail Ltd”, VIP Road Kol-59 dated 20/09/08 with enthu because of it’s small shape & light weight. But it get fault of charging on 15/12/08. It shows charging when connected to charger, but actually battery not taking charge. Then I given to your Authorized Service Centre BABLI MEDIA CENTER SHYAM BAZAR KOLKATA (CONTACT NO-033-25334890, M-09831255787). They given me 1 week time for repair. After 1 week they told me their have some problem in I.C. after few days they told me they are given requirement for I.C. to their Head Office but they are (head office) delaying. Last, when I ask on 05/01/09 they told me we send your mobile to our Head Office.

I don’t know what is actually going on, I am very much suffering for your this type of service. I am a service man & my nature of job is movable, frequently I have to go out side & I can’t contact with my family. So I am requesting you to change my mobile or return my money, because It cont be possible to stay long time without mobile.

Pl do the needful & acknowledge the same.

Kind Regards,

VINOD KUMAR

Expediting

M/s DANIELI India Limited,

TechnoPolis Tower,

Plot-4, Block-BP,

5th Floor, Wing-B,

Sector-V, Salt Lake City,

Kolkata-700091.

Tel: 0091-33-39847573

FAX: 0091-33-39847742

DANIELI GROUP



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