Dear Sir/Madam I want to draw your kind attention regarding a mobile phone of FLY SL 500i. I bought this phone on 17 Feb. 2008 from Hotspot Retails Pvt. Ltd., Shop No. SCF 64, Sec-15 Market, Faridabad (Haryana) Ph. : 9873916337, bill no. 2566 and IMEI no. 359945-00-024113-6. After 2 months, I found this phone very faulty. The hotspot guys sent it to service centre. After 10 days it got not working again. They sent it again but no use. Earphone was replace but the replaced one was also collapsed in 15 days. I sent my phone to service centre again for repair but nothing is happening. The phone is not working yet. It has software problem, auto switch off even after serviced 3 times. I am trying to contact Meridian Mobile Pvt. Ltd. Ph. : 011-41759175/76, 9910235378, the numbers given on service book, no reply is coming on these phone numbers. Is there any solution for this problem. Please advice me. I email this complaint to service centres having mail ID is [email protected], [email protected], but nothing comes out, the person call me at Nehru Place again and told me that I will replace the Motherboard, but after opening of handset he said, We cannot change it because cell phone having junk stain in it, and warranty is not applicable, I want to draw yout attention that last time when I got it serviced from the service centre, they stick a sticker on it and the gum has left it stain on inside the handset. Is It my fault? Plz help me to sort out this problem. Thanks & Regards Sandeep Arora 9811600258
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