Freecharge.in
Money not refunded

Reference is made to my following transaction:

Date (Value Date) Narration Ref. No. Debit Credit

13-Aug (13-Aug) POS PRCH

POS 122586803963 AVENUES INDIA PVT LTD MUMBAI 1, 000.00

I have tried to done my cellphone recharge (Airtel) through your site ‘www.Freecharge.in’. My mobile no. is:- 9908175692. Money has been deducted from my SBI account but still recharge was not been carried out. I have given the complaint to freecharge.in customer support & they have provided me my complaint no.- #38606 & order no.- 4714310. On 13 August i have given the said complaint but still money has not been refunded to my SBI A/C.

Kindly do the needful & refund my money at the earliest.

thank you,

Avinesh Kumar, Dy. Manager (HAL, Hyderabad)