&-- Original Message &--
From: nazabgarh
To: vodaphonecare.del@vodaphone
Cc: [email protected]
Sent: Friday, February 13 3:40 PM
Subject: unsatisfied with your services
dear sir/mam,
this is mukesh jha & my no. is 999974020, i would like to focus on the level of services your co. is providing to the customers & the problem which i m facing from last 2 months.
1.a made a call to the customer service at least 7 times, upto 5 calls i was not told that i have to clear the dues then only my credit limit will be reduced.
2.on the 6 time along with the limit decreasing request, imade a request to change my rental plan, your executive told me that first make the dues clear & then only your limit& plan will be decreased. He gave me a commitment that it will be done within 72 hours.
3.today i.e on 13.02.09 when i made a call for the confirmation i was told that plan has been changed but stiss request for decreasing has not been closed.
may i know why???
4.Again i was told that first a fall i have to clear the dues then again i have to foward request & it will take 72 hours... in this way the whole story continues.
5.after 2 months out put???
what i found is nill.
thanx&rgd's
mukesh
9999740200
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