Dear Sir,
Sub: GE SBI Credit Card # 0004317575804270362
This is regarding one of my very old Credit Card I was holding 4yr back, I used this credit card for 1year period where is found that services are below standards in terms of sending timely statements, crediting payments on statements etc.
Unfortunately I did not receive monthly statements of credit card timely on my above mentioned address, and I missed the due date of making minimum payments towards the purchase made in earlier months.
Finally I went to close my card since I was not happy with the services at all, but they had charged Late payments and overdue interest over and above the principal outstanding, I refused to make any payment on charges except principal because it was not my fault.
After a few months they sent me a letter dated 26th May where it was mentioned that against an O/s of Rs.8803/- I should pay Rs.4401/- which could close this matter for the full and final, they also mentioned that “my account will stand fully settled and the balance outstanding on my account will be reversed”. I was told to make payment of above amount not late then 30th June so I did the same and I paid Rs.4401/- on 29th of June.
Surprisingly they have again sent a demand payment notice dated 11-May of Rs.12264.03
Which has shocked me badly, this was a fraudulent settlement did by GE SBI CARD.
Me and my family is harassed by GE SBI Cards for the collection of above mentioned amount.
We are very much depressed and urge you to take strict action against the company on this issue. Also request you to instruct GE SBI Card to provide apology letter along with No due Certificate of Credit Card Account.
Waiting for a favorable reply,
Yours Truly,
(Nirav M.Parikh)
91-9913388222
CC: 1). GE SBI Cards, New Delhi
2). Banking Ombudsman, Ahmedabad
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