Dear Sir/Madam,
This is with reference to three SIM cards of Vodafone received by me viz. 9769132284, 9769132330 & 9769132293
On 13th August a Global Direct representative Ms. Sheetal came to my house with a unique offer.
I was told that if I pay Rs. 900/- immediately, I would be getting free itemized billing on three my existing BPL phones for 1 year. Plus I was offered three free Vodafone SIM cards for which I was assured there would be no billing for one month. I was reluctant to take the Vodafone SIM cards since I did not want additional phones. Ms. Sheetal lured me into the offer by reassuring that I don’t have to pay anything for the connections as it was all covered under Rs. 900/-. I paid the amount for which I was given a Global Direct receipt (Number GD-NK-1851). Please find the receipt attached.
After a few days another person from Vodafone came with a form to be filled. In the form, it was mentioned that I would be billed Rs. 130/- per SIM card. I refused to sign on the form. A few days later, I received a call from Ms. Sheetal urging me to take up the offer as it was free. I told her clearly that I would not be interested to pay even a single rupee for Vodafone connections. She reassured me that Rs. 130/- was covered under that Rs. 900/- already charged to me.
After repeated assurances, I agreed to sign on the form. Ms. Sheetal then requested that I should use all the three Vodafone connections atleast for 10 minutes on the same day. I was reassured that there would not be any billing for first month.
However, after one month, I was surprised to receive a bill from Vodafone. I immediately stopped using all the three phone connections and tried calling Ms. Sheetal. However, she remained uncontactable. SMSes sent to her went answered. I visited Global Direct and was asked to contact her Manager Mr. Naveen Khanna, but even he did not respond.
I have been receiving calls from Vodafone and every time, I made it a point to explain the entire case to the person calling me. However, today afternoon, I was shocked to receive a legal notice sent through advocate Harish S. Gore (Ref: Vel-bd/dec08/saiB/B/HG/1974 dated 9th December).
I am writing to you highlight this fraudulent activity. I am willing to pay for any mobile bills charges that I have made, but I would first like to have Rs. 900/- refunded back to me and appropriate action taken against Global Direct, Mr. Naveen Khanna and Ms. Sheetal for misleading innocent customers. Mr. Naveen Khanna’s contact number is 9820935536 and Ms. Sheetal’s contact number is 9920855968
Kind Regards,
Adarsh Hoizal
9821407200
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