Godrej Refrigerator Complaints - Cooling Problem
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Godrej Refrigerator
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Cooling Problem
I have Godrej Refrigerator (Model: SF21, 200 lt.).
Perchase date or bill date 10.01.2006
There was cooling problem in my fridge. The first complaint which I made to Godrej Service Centre was in the month of May. Since then I am struggling to resolve this problem. Following are the details of the work carried by the Godrej technicians so far.
1. In first visit of technicians from Godrej they told that the condenser is leaking so they have to replace the condenser. Here it is important to note that they did not do any testing to check whether the condenser is really leaking. While asking how they are sure that the condenser is leaking, they said that it is their experience. They replaced the condenser.
2. Again cooling problem observed on the next day. This time Godrej Technicians told that the compressor was not working and they changed the compressor and they asked money Rs 1050 I paid against the bill dated 26.05.2008.
3. Again after 5 months the same problem occurred they said that the filter of my fridge got chocked and they replaced the filter and filled the gas. And I paid him Rs 850 against the bill dated 17.10.2008.
4. Again after (complaint no 725870) 7 months the same problem occurred. This time the Godrej technicians told that timer is not working properly. He opend the timer and closed it and told me i repaired the timer now your refrigerator will work. A asked Rs 350 for it. But I refused to pay it that amount. (date 26.05.2009 time 02.30pm)
5. Now after 2 hours The same problem occrred.
I am struggling since last 18 month to repair the fridge. If manufacturing company’s service centre can not rectify the problem than I don’t know who else will be able to rectify it.
Now my passions is going loose. I have expend lots of money now I am not going to pat even 1 (one rupee) from my side. I tired.
So please solve the problem or replace the refrigerator, oher wise I have to go consumerforam and registered the complaint against Dealer and Godrej Company.
Reply within 06 Days.
Mohd. Moinuddin Anasari
HNo 118, Khwaja Colony
Near Kamla Nagar
B H E L Area
BHOPAL 462021
Mob No 09425657706
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