I purchased a Godrej split Ac1.1 T Model No. GSC 13GA WHH on 1/4 and became (April) Fool.
Invoice number 3 dated 1/4 of the dealer Quilon Radio Service Kottayam, Kerala. It has been installed by the technicians from QRS Kottayam. Installation and a Guardian Stabilizer were free as a seasonal offer from the dealer. But the compressor stopped after working for 15 minuts. Dealer QRS Kottayam part of a reputed Kerala Retail chain is refusing to replace the Unit. Instead of replacing the unit they booked a complaint with Godrej and registered as call no.452045 on 4/4. On 6th and 7th April QRS informed me the technicians left their office to my home for servicing the faulty unit. But nobody came to my residence. On 8th two technicians from Godrej service center came to my home and tried to repair the unit. But they failed to correct it. They offered to come on 9th with some spare parts. When I called the service center as no body came they informed that technician is on the way to my house but he did not arrived.
During day time Iam the only person in the house and for the past one week Iam waiting for the technicians avoiding my daily works and other activities. Iam in great tension due to loss of my hard earned money and stress due to one weeks work loss and sleeping in the bedroom converted air tight for the installation of Ac.
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