My no 9921107040 prepaid connection. Since last 15 days i am not getting the balance information after making calls as well as topping up twice with sufficient amount. Now it is in roaming. I can make calls till the sufficient balance but i could not get the info after call ending are service request with *212#.
I could not contact your customer care service executive on no 982201234 because the call is kept in waiting for hours all the time and no one is responding to my calls after properly guiding through your ivrs system.
It is happening every time and puting me in waiting with your service voice prompts only. So it is wasting of our time and nessary services are not getting by your customer executives who has to recive the calls.
Finally request to update the balance talktime of my prepaid acoount and activate the balance amount services and inform me
My e mail adress: [email protected]
0 comments