HDFC Bank
Illegal seizing of FD

I opened an acccount with HDFC Bank in June bearing 006661930000219 and at the same also opened a FD of Rs one Lakh which was interlinked with this account. They gave me an Credit card which had led to a misery of all sorts for me. Despite paying regularly all the dues they showed me that I owed 60, 860/- on 23/11/09. Without any complaints i accepted the fact and told that they can adjust this amount against my FD and even applied for the closure of the FD on 23/11/09. But all problems started since then and i am being made to run from pil;lar to posts. The credit card dept have been using abusive and foul languages with me and with my parents who are beyond 80 years of age. This is what you call a service from you. I am not beggging from you but requesting you to appropruiate the amount and give me the balance which is purely legal. But despite giving an application on 23/11/09 they are dilly dallying and extending and till todate i.e 26/11/09 there is no respite. Within three days the amount increased to 64, 360/- and I even said okay adjust it and give me back my money. But again the same game. They are still to appropriate within the same Bank and comes the lame excuses that the collectgion dept are not heeding to our requests. How you can seize a customers FD without any valid rules? What is the time frame to disburse a customers FD? Why will anyone go for a FD with your bank if this is your attitude? Does it also mean that you people are interested in looting peoples money even if they volunteered to pay up. What is this banking. I am pained to say that you are not even close to Nationalised banks in terms of service. I would like to request everyone to just remain away from such instituions who doesnt have an heart for its customers. and why should banks should exist? If this is the plight of a person who has enough funds against their name in the bank and the banks still uses foul and abusive languages, what would be the plight of an ordinary individual. Stop all this advertisements of consumer friendly and give good lessons to the staff how to perform. Or else automatically, your bank will find itself in red very soon...