In February I had an outstanding money of Rs. 46867/- in my HDFC credit card. Tired of the horrible response of their customer care, I broke my card and sent it to them along with a cheque for Rs. 44000/-. I was told by their Executives that I am eligible for late fee waiver and so I had deduced Rs. 2687/- and paid the remaining amount. I wrote a detailed letter also to them. Till date there is no response from them for the letter. In July suddenly their Executives started calling me that I have an outstanding amount of Rs. 10000/- on my card. I was shocked!!! They had charged me interest all these months and now it has risen to Rs. 1-. I wrote a letter to them in February and they don't have the courtesy to respond for it. And without resolving the problem then itself how come the bank continue charging Interest in it. The bank has an obligation to listen to its customer's compliants and HDFC bank has not done this. Now they are BLACKMAILING me that they would not give ROC for my car loan (again from HDFC) unless I pay this outstanding amount. Is there any one who can help me out on this?? I definitely want to fight this day-light robbery done by HDFC.
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