TO WHOM IT MAY CONCERN
To,
HDFC Credit Card Division
From,
Ismail Tinwala
30/32, Abbas Bldg,
I.R. Road, 4th Floor, Rno-4,
Mumbai -400 003
Subject: Dispute Payment HDFC GOLD Credit Card
Dear Sir/Madam,
This is to inform you that I Ismail Tinwala using the HDFC GOLD Credit Card since quit a long time and I have been making the payments on time and never been charged for any of the late payment fees as well till date. On 13th of March at 17:00 hours I have received the message from HDFC BANK indicating that on 12th of March at 17:53 hours I have used my credit card for purchase of Bharti Airtel Ltd, which I have not purchased, regarding this is have talked to one your executive and block the card immediately. I would request you to investigate this matter further and I am not going to pay for the transaction of Rs 500/- which somebody else has done. I have been also receiving the messages for Mchek and Rs 1.00 is getting debited from my account around 7 to 8 messages, when I spoke to one of your executive about this she told me that when I use this card to purchase anything from net its get debited and get credited back to your account in 20 working days. I have been using this card for the purchase of Air Tickets and Rail Tickets mostly, just after these Mchek message I receive the message that I have used my credit card for purchase of Bharti Airtel Ltd, Rs 500/- transaction. One thing I don’t understand if I have made purchase on 12th of March at 17:53 hours according to the HDFC BANK and getting me informed on 13th of March at 17:00 hours, this is something strange and indicates that some forgery has happened. So please look into this matter ASAP as I am not going to pay for the transaction at any cost which I haven’t made and nor I am going to pay any of the charges if you carry forward the amount to next month billing.
CC :-
1. [email protected]
2. [email protected]
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