Dear Sir,
I am totally at lost with HDFC credit card division, it started in the year 2006 june when i shifted my address, i had forwarded my new address to the customer care dept so that they can update the same, which never happened, i had tyo send letters through the collection agent so that he can change my address even then it was not done, i was making my payments thought, however i stopped my payment as the bank was not co operating, the ordeal started then, they started making calls to my family and using abusive language threatening them, i did continue making payments after 8 months they send a legal notice that i was not making my payment although i was making the same. I went to the bank asking for a final settlement which the manager readily agreed and i also made my first payment towards the settlement which was in the month of jan 09, however till now they have not send me a settlement paper, nor telling me how many installment i can pay to clear my dues of 33000, today a person from legal team calls me to say that they are going to take legal action as i am not making the payments.
Please advise me how to go ahead with this issue.
Thanks & Regards
Sam
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