To,
The Manager
HDFC Standard Life
Subject: Non receipt of Policy Document, (Policy No- 12855928)
Dear Sir,
I, Amlan Purkayastha, have not received my Policy Document till date. I have been told
By the concerned agent that my Policy has been delivered at a wrong address.
For the last two months I have been taking pain in calling Customer Care, the Agent again and again.
But my complaint is not redressed yet. I even contacted Over Night courier, they too are unable to
Give any solution.
On 11th July I have been advised by the customer care executive to lodge a written complain. In this communication I have been informed that I am not required to pay the Indemnity
Charges (Ref. No- IPE 750324).
I, therefore, request you to do the needful for the procurement of my policy ASAP.
Need not to mention that I being a Classic Customer of HDFC (Customer Id 7403403),
Expect a timely and positive response from you.
Thanks & regards,
Amlan Purkayastha
Mobile No – 9810355724
C-9, Ground Floor
Tagore Garden Extension
New Delhi- 27
Note*
Below I am giving the policy Detail including the Financial Consultant Details
Policy No: 12855928 (HDFC Savings Assurance Plan)
Date of Commencement - 10-04-09
Financial Consultant Details
Name
Ms INDERPAL KAUR
E-mail
[email protected]
Phone
9811700140
Branch
HDFC Bank- Meerabagh
New Delhi- 87
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