HEALTH CARE PLUS POLICY
NON RECEIPT OF POLICY DOCUMENT AFTER PAYMENT

Date : 14th October

The Branch Incharge / Head of Det.

TATA AIG General Insurance

SUB.: NON-RECEIPT OF HEALTH CARE HEALTH POLICY

Dear Madam/Sir,

I had booked my policy on 20th of August and the amount of Rs.4669/- has been debited in my SBI credit card account on the same day. It means that the essential process has been done from your end. I have contacted your people After 15 days about my policy status no any proper reply or action. It shows that your people were not really serious about my problem and you are not interested to serve you clients properly.

Please let me know one think, how will you debit in my credit card account without issuing the policy? I have been confirmed through telephone that the policy will be activated immediately and I will get the document within 7 days. I am wondering the way of your working style (Tata Group). I have talked with your Customer care representative three-four times at Mumbai but no any proper actions from your end.

What is this? I don’t know really. The way you are working is really pathetic.

I am continously sending a mail to your customer support division, but no any proper reply or action from you.

Please look in to this immediately and solve my problem

Policy Holder Name: DALEEP KUMAR SEHGAL

Date of Birth : 18th August, 1973

Contact Number : 9911163987

Address: H.No.2928A (MCF) S.G.M. Nagar

Behind Sunil High School Street No.4,

N.I.T. Faridabad121001 (Hr.)

SBI Credit Card No. : 4317 5750 3823 0638

Family which is covered:

Wife: Mrs. Pooja Sehgal (DOB 14.06.1978)

Daughter: Ms. Liza Sehgal (DOB 28.06.2000)

Daughter: Ms. Tanishttha Sehgal (DOB 02.11.2005)

Your early action will be highly appreciated.

Thanks & Regards,

Yours Sincerely

DALEEP KUMAR SEHGAL