To
The Manager ICICI Lombard
Dear Sir/Madam
I had a credit card vide no. Is 5176533758857004 company had charged an amount of rupees aprox-4932=00 and converted into the EMI's. When I enquired about this amount from the call center they told me that there is a policy in my name and they told me that the policy number is 4034/FPS/02310921/00/000 .
But here I want to tell you that I clearly denied for any insurance policy. Some executives try to convince me and at last i denied for the policy. I dont received any policy documents till now. According to the call centre people the policy was started from June. Last month i was looking at my credit card statement and i found that the premium amount are regularly charged then I again made a complain against these charges they had send me a mail saying the policy is under process of cancellation on 25th March and assure me that blocked and deducted amount will reveres in my account. Amount is reversed but after deduction of 60% (aprox-4932/-) and send me some fake document saying that i had sign the documents. But i never ever sign any policy documents and moreover the signature are not matching with my signature. It's all fraud.
Please check your confirmation calls tape I never confirm for policy always denied. I do not understand why this policy had issue. Please do the needful and reveres above mention amount in my account.
Thanks.
01-04
Raj Kumar
K-49, Lane 6B,
Mahipalpur, New Delhi - 110037
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