HERITAGE FOODS
SPURIOUS

I HAD PURCHASED A 500 ml HERITAGE GHEE BEARING " AGMARK SPECIAL GRADE HERITAGE GHEE" (M No. 57 Dt. 10-6 ON THE PACK) FROM HERITAGE@ VIKRAMPURI, SECUNDERABAD ON 21.6.2009. TO OUR DISMAY, WHEN WE STARTED USING IT, WE FOUND THAT IT IS NOT GHEE BUT VANASPATHI OIL LACED WITH GHEE ESSENCE. WE DID NOT USE IT FURTEHR BUT KEPT THE SAID PACKET ASIDE IN FRIDGE.THIS CERTAINLY CONSTRUES A FRAUD ON THE SAID REPUTED COMPANY'S PART.WE GAVE A COMPLIATNT TO THEIR e-mail SITE OF consumercare@heritagefoods REQUESTING NOT ONLY FOR GETTING THE SAID GHEE CONTENTS TESTED AT THE APPROPRIATE FORUM AND ALSO REQUESTED THEM TO TAKE BACK THE SAID PRODUCT PURCHASED BY US AND COMPENSATE US WITH THE REAL AND GENUINE THING WITHIN ONE WEEK . NO TANGIBLE ACTION HAS BEEN TAKEN BY THEM. WHAT SHOULD I DO NEXT?

-VISHWANATH