I have purchased the bike Glamour on 22/2 from the above mentioned dealer. After 20 days of purchase, the problems started in my bike that are as follows.
1.engine oil leakage from all packings of engine like head block, gas-kit, central engine
2.over heating with black smoke.
3.poor breaking system.
4.poor mileage (30km/l)
I approached the dealer with the above problems but he ignored my complaints and misbehaved with me and sent me to service center without any proper instruction to his repairing staff.
In first service on 23rd march coupon no:15996, they retained my bike for three days and repaired the engine leakage but the problems remained unsolved.
Within 15 days the problem again started in the engine and I took the bike to service center but they ignored the problems.
On 22nd may in second service, coupon no:2246, with all the same problems, but they returned the bike after 3 days with same problems. After the second service, the bike has been repaired three times in service center on the dates mentioned below.
1.10th June
2.17th June (job card no:1193)
3.on 25th june (job card no:327)
Four months have passed since I purchased the bike, the bike has been repaired 5 times and retained in the service for 3 days each time.
and the dealer nither solved the problems nor repaired the bike properly. I have wasted a lot of my time amd irritated with behaviour of the dealer and the problems of the which are still not solved.
The performance of the bike has become worst and engine oil leakage, poor mileage, overheating with black smoke problems still persists.
I request the company to take strict action against the dealer and arrange to either repair the bike or replace the bike or engine.
Otherwise i am compelled to take legal action.
Details of the bike as below:
1.chassis no: MBLJA06EVAGM17089
2.engine no: JA06EEAGM19209
3.type: solo
Sr No: RC.-F 0691954
address of the dealer:
R.S motors, alambagh, Lucknow, uttarpradesh.
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