Inconsumercomplaints.com » Miscellaneous » Review / complaint: Hero Honda Karizma - Poor Service | News #259291

Hero Honda Karizma
Poor Service

Hi,

I have purchased Hero Honda Karizma on September from Shubhayan (Hero Honda Showroom), Pune, Maharashtra. Till now the 3rd free servicing is completed.

When i purchased the bike it had no problem. Everything was very smooth. After completing the first free servicing a hissing noise started coming from front the disc. I showed the problem in service center but the supervisor said that the problem is due to dust which is in disc. He said the resolution will be to get the disc washed in any washing centre. I did that but no luck. During 2nd service i said him the same problem but nothing got resolved. The problem is still going on but no resolution. During 3rd service the supervisor said a new oil has come which is recommended by Hero Honda. This oil will be poured in the petrol tank. This oil will reduce friction and will improve mileage. I said him if it is recommended by the company then i have no problem. After the servicing found the firing of my bike is changed. Which was not earlier. Apart from this during the 3rd servicing i don't know what they have done, now the RPM increases but the speed corrosponding to that is less. This problem was not there when i gave my bike for servicing.

I am very disappointed with the service of this dealer. This is my dream bike and now i don't feel to ride it. Facing a lots of hazards i finally managed to purchase it but now i think everything has gone waste.

Please suggest what to do.

Thanks & Regards,

Biswajit Mallick

09881390775


Company: Hero Honda Karizma

Country: India

Category: Miscellaneous

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