Straight-way to the problem. I went for the service of my Bike (splender) at Industrial Area Based hero-honda Agency Chandigarh. i reached there at 9.00am. My bike has several problem like
Fuel Gauge is not working
Head Light is not working
Brake shoe to be change
oiling & cleaning air filter... etc
Problem No. 1 & 2 is existing from last 1year... and after regular visit to agency my problem still exists.
What i feel Agency Is providing to the customer are Mentioned below:
No spare parts (silencer of splender, Light holder.etc)
No respect of customer time
No logical Process in cleaning... just throw water over bike (no air wash&-no polish--no proper soaking of water).
I have spent Rs.500/- and what i get Rs.5/- service.
Only problem no.3 has been solved... After this i really never recommend any one to Buy a HERO_Honda Bike.
One thing more operators in the shop are always busy in making their outdoor customers...
Cleaning Process is extremely slow & poor result... no control over workers
Now i am going to repair my bike from outside by spending Rs500/- more.
Feel Ashame of ur services.
With Regret
Garish Goyal
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