To,
The Chairman,
Consumer Grievance Redressal Forum (CGRF),
Subject:-Cheated by giving false promises and not yet provided the membership card..
Dear Sir,
Regarding the above subject matter I would like to bring in your kind attention.
I had received a call from highland holiday home on february 20 telling that i had won a gift voucher for 7000Rs. When i reached there, they had a session with all the people and had talked about a membership with which you can stay in 40 resorts of highland all being 5 star hotels. And another set of 60 resorts throghout india which they have tie up.
With the membership a family could stay 8 days per year at 600Rs per day charge. As the membership sounded good and as they told this offer was only if you take it on the same day. I had taken the membership paying them 30000Rs through my credit card and they asked me to pay the remaining soon after.
But to my shock when i enquired with some of the resorts which they had offered they informed me that they do not have any tie up with Highland holiday homes. When i reached Highland holiday homes for cancellation of the membership they told to come after 2 days. Then they told to come after 1 week like that they went on. Now they are not ready to do the cancellation nor they have provided me the membership.
I have ended up paying 30000Rs to them without getting any service from them.
Sir, I would like to request you to look into the matter and take necessary action to help me.
Hoping for quick and positive action in this regards.
Thanks and Regards
Anoop Gopi
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