I have purchased a hindustan lever water filter name as "PURIT", six months back. The battery of this filter needs to be change after certain period of time. In my case the time has come to change. I called the Purit help line at the no. 9230500500 on 4.7. they have given me a call id no. i.e. S08/KOL/341004109 and commited that the battery will be delivered at home within 48 hours. When 5 days left and no one from the company has came to change the battery, i again call up the same helpline no. with ref to the call id no. given, someone picked the phone and when I told him that the commitment not fulfilled and when can I get the battery changed the man repesenting the company has act very rudely and again commited that the battery will be delivered within 48 hours. Today is 24.07.2008 and I today again I called the customer care and again their behaviour was not good. They given me another call id no. i.e. S08/KOL/1400-000101 but the ultimate result is zero. I'm waiting for last 18 days but yet to get the battery changed. I have a small kid in my home and facing huge problem with drinking water. The service is so pathetic. I have taken wrong decision by purchasing purit.
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