We had subscribed to Hindustan TImes News Paper vide "Form No: R133966" for two years. Subscription was in the form of monthly coupons to be given to news paper vendor on monthly basis. Of the two years subscribed we had received coupons only for first twelve months. Hindustan times was supposed to give the remaining 12 months coupon at end of first year term. But Hindustan times did not give the coupon so I promotly called up the customer care on 67764242 / 67764248. The response from customer care was highly irr-responsible and negligent. Initially they said the coupons were despatched to the newspaper vendor directly. So we conveyed the same to the vendor and in anticipation of coupons he supplied the news paper for two months. Even then the subscription coupons were not delivered. So we had pay the vendor seperately for two months. So we had to incurr a loss on the differential amount we paid to Hindustan times and what actually the news paper costs. Then I called up the customer care again they said there was a delay in despatch and they were sorry about it and would be despatched immideatly. But till date we have not received the coupons and the money for one year of subscription has also not been re-funded. So I request the respected body to kindly interven and help me get a favourable compensation from Hindustan times.
My Contact Number 29256405
Regards
Ashok Kamath
0 comments