Dear Sir,
I am so sorry to post a complaint against the services provided by Hindustan Times or the representatives of thie News Paper.
I paid an amount by cheque towards 2 year subscription of Hindustan Times, which is due to finish in November. But till dates (in 19 months) this is the 3rd time my Vendor has stopped delivering me news paper on an excuse that he has not received the coupons from you end. Infact with in 8 months only he stopped 1st time, arguing that the subscription period is over. Here his records were wrong and were rectified after one of your customer services representative's intervention.
2nd time he stopped delivering th paper after 13 months, making an excuse that he has not received any coupons from your side towards the 2nd year. Here again after a long follow up, and with an intervation of your customer services representative, it was sorted.
Now again its been 4 days he is not delivering the paper and when i spoke to him he again says he has not got coupons. now tell me either the vebdor is stupid or he feel i am a fool that i keep following up every now and then on his damn excuses.
Please tell me what details do you want from my side and do the need ful at the earliest. This is not the matter of money only; but the matter of trust. That vendor would be doing the same to others also, and minting money. You need to take strict steps to stop all this as it eventually affect your company's reputation
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