Hindustan Unilever Pureit
Non response of request for service

I have had the misfortune of purchasing a Pureit water purifier marketed by Hindustan Unilever Ltd., in October. Right from installation, there was water leakage from the sides of the purifier. The salesman assured that this would cease after a few refills. But, this leakage has been continuing. Our usage per day would come to hardly 5 litres per day. As per the company assurance, the battery kit should last for 1500 litres. But in our case, the battery kit started showing red by end February after hardly 700 litres.

I lodged a request for new battery kit on their kerala helpline no. 9249500600 on 28th February and despite 7-8 reminders, no response from them till today, 19th March, i.e, after 21 days. My consumer ID is 1926584825.

I have a request for all those intending to buy this product: PLEASE DO NOT BUY, ELSE YOUR HARD EARNED MONEY WILL GO "PURE -_ _ IT"

RETHEESH B, TRIVANDRUM