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Land Line Not Working for last 15 days

Dear Sir,

I am BSNL from last one Decade. I faced so many problems in my phone like irritating sound etc. Now its not working also, Its dead for last 15 days. I already complainted to Local head authorities also, but still there is no react from there. Please take immediate action to recover my phone connection dead.

Please do it as soon as possible.

Thanks & REgards

Narayanan.