I have purchased one Orinon Dual SIM phone from Home Shop 18 (HS18) the invoice no is 517 Date 03-02 Buyers's Order no 700898623- Buyer's name Naveen Shelar.
It started problem after one week of purchased, I try to chased the service center which was listed in the book provided by Home Shop 18, but the telephone numbers were wrong, then I try to chase the Home shop 18 but the CUSTOMER CARE OF HS 18 IS WORST, MORE THEN WORST.
Finally I drop many time at the service center of Orion which is at Nehru Place (ACCFrontling India) which is also worst they communicated to me the the this is the Chines Mobile why you buy it, and the warranty of the set is expire I asked them I purchased it one months back and HS 18 Communicating to me It is One year warranty they replayed to me HS18 miss communicated to you, after a long marathon I able to update the warranty, but not use ACCfrontling India asked me to deposit the mobile because it has got some major problem. Finally I deposit the mobile because it was dad (it was on) and I got back my mobile after 6 days and on the very next day it again reach the same problem (become DAD not on), when I again approach ACCfrontline they were very rude and enemy of customer, they asked me why you are coming again and again we cant do any thing go and ask them from where you purchased the mobile.
And refused to repair my mobile.
I don't know what to do, but I advice all of you if any one planing to buy any thing from HOME SHOP 18 please think 10000000000000000000000 times, else you will remorse like me and wast you money.
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