One of our customers Mr. Singh has raised a concern regarding non functional camera received against his order of Fujifilm Finepix 10 Mega pixel Digital Camera Model No: on his blog posted on 19 th November.
We have taken up the matter with our business partner M/s. CafeGadgets to avoid such instances in future. Also, we have spoken with Mr. Singh and advised him to send back the camera at vendor's Gurgaon office. All the required after sales service and support shall be provided to him once the camera is received.
This incidence is a stray aberration to the quality standard we strive to achieve for our valued customers.
With Regards,
Sourabh Shrivastava
Customer Services - HomeShop18
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