Home Town from Ishanya Mall, Pune had advertised on 16th Jan a scheme, wherein customers could buy a Poloroid camera and on that get a ASSUS laptop free.
I immediately went to the shop on 17th JAn and bought the Poloroid camera through the scheme. Actually I was expecting a delivery of both the products (camera and laptop) the minute I bought the camera of both the products. But so was not the case. The staff told me that thou they have advertised about the product, they have none to display.
If I wait for some 90 mins they will arrive and I will be able to see the product. I agreed, came in after 90 mins. the staff called some number and advised that I will have to wait for 90 more minutes.By this time it was quite irritating but decided, that I will wait anyways. I exited the shop and and arrived after 90 mins. Much to my stiock now the product was out of stock. The staff, saying that as I have been here for a while will give me the last piece which is available. But delivery will be given later. I was amazed at the sudden disappearance of the stock. But I still agreed, as I have to travel 2 hrs to get to this shop.
I was given a date, of 30th Jan to come and get my products. Before that they will call me. I did not receive any call, so I visited the store myself. They promptly told me they did not anything about it, I had the receipt of the full advance I had paid, so finally it clicked in their dumb heads. Promptly they told me that the stock had not yet arrived so I call later. It was enough to test my paitence. As such a big shop and cannot deliver on time. I was given the number of one Mr. Jeman Shah, and he was supposed to cordinate with me.
30th JAn, I come to the shop after calling Mr. Jeman. He gives me the information that the camera is available but not the laptop. The obvious reaction was that I have spent rs. 15, 000/- if d not get anythign at al, I better pick up the camera. I was given a further date of 3rd Feb to pick up the laptop. I call Mr. Jeman Shah and much to my surprise, a product which has been bought on 17th Jan is still not delivered on 4th Feb, from the much touted shop of Future Group.
I ask Mr. Jeman shah to give me a further date, he suggests me to call after one hour. After one hour Mr. Jeman Shah has put off his cell phone and I have no idea what to do next.
I feel Hometown and Future Group do not wish to deliver the product and do false advertising to sell their stock of Camera's, they create pseudo schemes.
Anybody readying teh write up pls, refrain from visiting thsi shop and buying anything at al!
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