My father has purchased honda dio from Ganapati auto sector 14 gurgaon on 07 august HR 99 J 3426 with full down payment of 38315, and since that day it has been a absolutely nightmare dealing with the so called "professional" staffs and management of Ganapati autos, T o start with since i handle most of the dealings for the vechicles for my father i gave all the doucuments pertaining to the registration after 4 days of delivery, the lady at the reception looked into it and mentioned that only the photocopy of the electricity bill of the owner is missing, so i went to the dealers after 2 days with that document, there was another lady and she mentioned its fine but we need the original from the employer where your father is working, so againg there was delay and after 2 days i took all the documents to them, this time the lady at the reception mentioned that everything is fine and she filed it in front of me and she took only the last page of my fathers retired offiers service booklet which showed his permanent addess (He is Indian Air Force retiree), i specifically told the lady to take all the photocopies of the service booklet, she mentioned that it wont be neccesary since the address is mentioned. After one month on 6 th september imagine my surprise when my father received a call from Ganapati autos (From the phone # 9811531193) stating that they want the photocopies of the rest of the service booklet and by that time the temp registration certificate was over, The lady on the phone also mentioned that we have not submitted any doucment for temp adress (Then at the time of submitting the address proof from the employer why they have accepted that as Temp address proof).
Next day my father sended someone from his office to submit the photocopies of that doucment and imagine to my horror when i heard that the lady at the reception expressed her "feelings "for submiiting the documents late. This has been the most dissatisfying, the most horrid, the most pathetic, the most torturous sale and service from anyone in our entire lifetime, looks like we have commited a crime by purchasing the two wheeler from honda ganapati autos, we have recently purchased two cars one from safdarganj hyundia and another from Apra autos and we have never faced any issues like this. The honda dio is now parked at the garage since the Temp certificate is over thanks to the excellent and marvelous customer service through Ganapati autos, please dont let the brand name of such company like honda to take a beating at the hands of these incompetent, Moronic fools dealers like Ganapati autos, they need a searious lesson in some basic customer service like not being rude to customers, and not passing the buck.
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