Dated: 16.07.09
Dear Sir,
I’m really repenting for the decision I made to purchase Honda Unicorn.
I’ve purchased Honda Unicorn Motorcycle at Gopalka Honda, Dhansar, Dhanbad, Jharkhand on15.06.2009 bearing Engine No-KC09E-4117061, Chassis No: ME4KC097F98022091in the Name of Mr. Tapan Kumar Dasgupta. I faced problem in driving bike on highways, the Rear tyre wobbles & only after couple of weeks my bikes handle started jamming and the balance was also not equal. Nobody is looking on this issue, I have given my bike 2 times to dealer but no body is responding this. They don't have a good attitude towards customers they show a very rude attitude towards us. At last I am just fed up of the service provided by the Honda bikes. The cashier of the dealer ask me in Hindi like this” apko gari kharidnese pahle thok bajakar lena tha, gari apne kharidi hai to headek bhi apko jhelna parega. Ap kisiko bhi compailn kijie hamlog ko koi pharak nahi parta”
I think many customers dropped many times to buy 2wheeler of Honda only for poor service of your Showroom & behavior of staffs of dealer like that. At your Dhanbad Dealer no any workshop Manager, no any trained supervisor, Mechanic to handle with this problem. Workshop is now running with the non-technical office staffs. They have no any battery charger, battery tester & advanced tools for repair the bikes. They are washing bikes with poor quality surf. They are supplying battery with new bikes without full charges only filling with acid & fitted the same. My straight question is that is there anybody @ Honda2wheelers India, who can take the responsibility of such things??? I
The service is just like a DAMM SHIT they don't even look over customer’s problems.
I spoke to Mr. Fahrukh, Service Engineer of Jharkhand over telephone regarding the same.
Therefore I request you to kindly look into the matter seriously and solve my problem otherwise I have no option than to go to the court of justice.
My Cell No: 09006754022, Email: [email protected]
I am waiting for your valued reply,
Thanking You
Yours truly,
Tapan Kumar Dasgupta
Bastacolla Bunglow,
Dhansar, Dhanbad-828106
Jharkhand.
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