Hi I am Chandan chakraborty from Dhanbad Jharkhand. I have purchased a New unicorn having Engine no:-KCO9E-1076316 Chasis No:-ME4KC093F 98074910 Date of purchase :-06/07 from Gopalka Honda Dhanbad Jharkhand.it is disappointing for me to state that the level of honda post delivery services is really unsatisfactory.i bought a honda unicorn from Gopalka Honda Last months and honda dealer has completely failed to satisfy me with my new bike's issues at first servicing.
My complaint is on the first week of purchase itself when i felt pickup is not going over 60 kmh and engine giving humming sound. I told to service supervisior Mr. chandan within 5 days of purchase about the issue and they convinced me that the issue is not a major one and it will be settled on your frist Service. They told me the typied is slidely tight and carburator got some carbon inside.
Nothing specially happened in first service and same problem is occuring till date. Really fed up with the kind of service provided By Gopalka Honda. Please think of your customer's Time, Money and Safety.
i want know from your side that if this problems are occured in bike after a day of purchase.how the PDI department have paseed this type of vehicle with stamped PDI OK or PDI checked.
if the same problem continues with my bike for more than one week from today i have to go consumer forum court for this type of service. they keep postponding the matter to the frustrating level and its the last option left for me to mail to here.
expecting responsible response from your end and request yout to do the needful AS soon As possible
Regards:-
Chandan Chakraborty
Mob:-9934316724
Dhanbad
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