I have HP Office Jet All-in-One printer L7580. This printer is more than a year ld, hence out of warranty. While using the printer, paper got stuck in it. Even aft removing the paper, it shows paper jam. Now HP is raising all its hands from the issue saying the service center at Ranchi (Jharkhand) provides service only for products under warranty. Now this means HP is concerned for its consumers for only one year and do hell after that. Besides, why was this not clarified by HP or the dealer here (Computer Network) reagrding the service center. I would have not purchased the product at any situation without proper service back up. This is very sick on part of HP. HP at service cal center (18004257737) say the nearest service center fr me is Patna. Why on earth then do they sell the products outside Patna? I was told that Ranchi has HP service center but not clarifies that it only undertakes and entertains products under warranty. This is complete misguidance. And if HP has a service center here, on humanitarian ground, they must give service back up after charging there fees.
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