HP
LAPTOP not repaired underwarranthyy

Hi,

This is with the reference of my Laptop Serial number S/N.CND7462LSL, HPL-KDO78AA#ACJ, HP520 Purchased in India on27/12/07. With care pack of extended warranty which is internationally accepted as per your customer care. Now I moved to Middle East in Oman Muscat, as find some problem in USB panel and keyboard I’ve given this for repairing to your authorized service centre IMTAC and they have issued me TRC. 6585 on 10/06/08 on now they returned my laptop on 20/07/08 saying that as I’ve purchased is from India it will not be repaired in Oman though its under warranty period of 1 year, and still 3 yr warranty pack is not started,

I want to you to take this thing very seriously or will go to consumer court as you guys claim it to be international warranty as accepted every where in the world

Thanks,

Amit Mehra

00968-99467921