The above HP Laptop 540/NL421PA was purchased on 6th April. The Laptop is under Warranty of 1 year from the date of purchase. Due to the subject complaint the Laptop was sent to HP Service Centre on 15th October vide their Complaint Sl. No. CNU90629HG dt. 15.10.2009. In spite of several follow up by telephone the same is still lying with them unrepairable.
I wish to inform you that I am B.E (IT) just passout and the Laptop is very important to me at this time. Whenever I telephoned to them for the status of the same and informing me the spare parts is not available.
I again requested to them if the spare parts is not available then kindly replace the Laptop with new one as per HP Policy of matter.
But I regret till date I have not heard anything from them.
Kindly look into the matter and I request your goodself for doing the needful on the matter.
With kind regards
Riju Raju
26, Jagdamba Colony,
Near Ali Village,
Sarita Vihar, New Delhi
Mob. 9716945052
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