Dear sir,
My case ID : 2603590805
This is to inform you that I have submitted my laptop on 20th October in uptec computer consultancy (Address: 16 rana pratap marg, uptec crossing, lucknow-226001, phone0522-206794-extension240) for repairing and they are saying that they have to replace the part but hp is not providing them the part as I m mba student my all work is depend on laptop only but I m not able to use, this is a very big problem for me and I have spent 45000 and still I am not able to use it.
I went to them more than 10 times and they gave me no response and they also gave me some numbers of hp customer care but when I called customer care, they gave me the number of up region coordinator but he is also not picking up of the phone. Since it’s almost 2 months my warranty is also lapsing.
I have done all the efforts from my side and now I m fed up because didn’t get good response from your side. When today I went to the uptec consultancy center they said that I m not making effort from my side so its high time now because I also called gurgaon centre but they are also not replying so now I have one option left is to go to the court and file case against you.
Please look in to this matter as soon as possible, or I have to go for alternatives.
Thanks and Reagrds,
Abhai Dwivedi I
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