Dear Sir,
We have purchased the Laptop of HP looking towards its reputation.
From day one the laptop is working very slow. We have purchased almost the best Configuration. We have complained it twice. On their request we have also increased the capicity of RAM after paying Extra Amount, but it does not works.
Now they have changed the mother Board but it still very slow nor remote and others working properly.
They told us to take the backup of data, for which we have to appoint an engineer. they will not take the backup, they will just formart the laptop and will try if its get ok. My laptop is lying at their service Center from 28/11/08.
Suggest us what to do.
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