I Purchased a Notebook PC from HP. There was an offer of free Home Theatre with it. Even though I submitted all documents along with a Deman Draft for Rs.1500 in Ist week of january'09. the hometheatre is not received despite numerous calls to HP.
Whats more shocking is that the dealer- M/s Axis computech, delhi charged me Rs.2000 more than the MRP (tax included) label sticker which came with the notebook PC. When I talked to the HP Sales Officer, he admitted that higher price is being charged in view of the foreign exchange changes due to which HP is suffering losses. BUT HAS HP PAID TO GOVT THE IFFERENTIAL SALES TAX/VAT ON THE HIGHER MRP BILLED TO ME? HP OR THEIR DEALER HAVE NOT ANSWERED. IF TAX IS NOT PAID TO GIVT BUT RECOVERED FROM CUSTOMERS, ITS VIOLATION OF LAW.
IS HP LISTENING?
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