HP Pavilion
Not received

Sir,

I have purchased hp pavilion dv 6767tx. After buying it, i have claimed for redemption gift by sending 500.Rs DD to them.

I registered my product to claim HP Wi-Music Device 5.1 Dolby Digital Wireless Headset on 06/26. and my redemption code is (JVWV1VU67N). And I got confirmation mail from [email protected] saying that delivery of the gift will take 6-8 weeks on 07/25/08.

But i ve not received any gift with in due date. so i tried calling them, but usually no one attended the call many times (normally it goes to voice mail and i was charged for that many times). rarely they attended calls and used to ask for 6-8 weeks extention.

At last (after calling many times) they have sended me parcel through post on 16/01/09. and reached local post office on 22/01/09. but the parcel was tampered, so i have not accepted the parcel from the post office. and later when i was calling them they are telling that its my responsibility (they clearly mentioned not to accept the parcel if it is tampered). so what can I do?

their details

HP Redemption Cell

Phone - 011 - 41306700